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Rich Business Messaging

Create intuitive brand experiences your customers will love

Build high-impact conversational journeys

Rich, reimagined conversations

Say hello to engaging experiences. Add images, audio, video, carousels, and interactive buttons to grab customers’ attention.

Reach them without hassles

Messages from verified brands land straight into native messaging inbox. Get set for app-like experiences. No downloads required.

Rapid deployment

Build interactive journeys faster with our low-code visual flow builder and simple drag-and-drop interface. No more complex code or lengthy development cycles.

It's called "Rich" Communication Services for a reason

Stand out from the competition with advanced two-way customer conversations right in customer SMS inboxes.

Engaging interactions tailored for every customer

Send personalized, multilingual notifications on their preferred channel via Conversation API and garner up to 10x higher open rates than other channels.

Features your customers will love

Pave way for happier customers

Extend brand experience outside of the native application and see them coming back for more!

Richer experiences at reduced costs

Reduced maintenance and support compared to an application infrastructure

Security first

Fosters customer trust which in turn increases engagement

Guaranteed fallback mechanism

For phones and networks that do not support RCS, turn messages into a web experience over SMS

Powerful analytics

Benefit from a significantly more granular view of customer interactions and responses, enabling brands to evolve and optimize their messaging

Know your customer better than before

Omnichannel conversation API pulls out relevant details from stored chats and analytics to let you weave a personalized experience

Frequently Asked Questions

Currently, all Android handsets support RCS. The most common message inbox to use is the default Google Messages app. Users can download the Google Messages app on their own to use RCS.

Following is the procedure to check whether an Android device running on Google’s messaging app supports RCS.
  • Open Google Messaging app on your phone
  • Select the three dots on the upper right corner
  • Click on Settings. If a menu item called Chat Features is visible, then the device is RCS-enabled.

RCS protocol enables real-time message receipts, high-resolution images, video, and audio. In addition, carousels and message reactions, are also supported

With RCS messaging, we will provide you the reports of messages submitted to RCS Agent, delivered, read and clicked by the end user.